Context
Content development isn't always standard on a design team, but it's become one the most challenging and rewarding parts of my work. I write the first pass of content for a product – science articles, instructional language, product framing – then work with our editorial team on a copy edit pass. Getting there means understanding product positioning and translating between teams (product, science, editorial) who don't always speak the same technical language.
AI-Supported Workflows
I developed an AI-assisted workflow to bridge our technical and editorial teams, helping translate complex product-specific science information into usable content for writers. Our product design team provides product specs and science context, and our company AI platform distills it into clear notes for our editorial partners. The content is reviewed by our design team again for accuracy, keeping humans in the loop at each stage. This process respects both the integrity of the source material and the expertise of our in-house teams.